About TriPoint Diagnostics
Dealer-level diagnostic thinking in a mobile format. Independent, thorough, and focused on getting you a proper answer.
Why Mobile?
Your vehicle already has the problem - dragging it to a workshop just to find out what's wrong adds cost and time you don't need to spend. We bring professional diagnostic equipment to your driveway, depot, or yard. No drop-off, no waiting, no taxi home.
For commercial operators, every hour your van is in a workshop is an hour it's not earning. Our mobile setup means we can often diagnose and triage while you continue working - or at least give you a clear answer the same day.
Credibility
Mercedes-Benz Truck & Van trained technician (UK). We focus on process, tooling, and approach - not guesswork. Dealer-level diagnostic access where applicable. Independent service - we are not affiliated with or endorsed by Mercedes-Benz.
What Sets Us Apart
Dealer-Level Tooling
Professional diagnostic equipment with deep system access - not a generic code reader from Amazon.
Sprinter Expertise
Special strength in Mercedes Sprinter (W906/W907) and OM651/OM654 engines. We know the common failures and the proper fix paths.
Proper Process
Structured diagnostic workflow. We follow manufacturer procedures and document everything.
Written Outcomes
Every job ends with a written report: what we found, what we tested, and what to do next. No verbal "it's probably the…" guesses.
Mobile Convenience
We come to you across Kent and SE London. Driveway, depot, yard - wherever the vehicle is, as long as it's safe to work.
Clear Communication
Plain English findings. We explain what's wrong, why it happened, and what the options are - without jargon walls.
Our Equipment & Setup
Professional-grade diagnostic tools - oscilloscopes, borescopes, multimeters, and dealer-level scan equipment. Here's what we actually bring to every job:
Our Approach
We're not trying to be the cheapest mobile mechanic. We're building a diagnostics-first service where the value is in the answer, not just the visit. Every job follows a consistent diagnostic process:
- Verify the complaint and perform a quick visual/safety check
- Full-system scan across all modules (not just the engine)
- Live data checks and sensor plausibility validation
- Guided tests and actuations where applicable
- Root cause determination and clear next-step recommendation
- Written outcome delivered - always